Privacy Policy

Last Updated: 22/08/2024

At Daly Construction Ltd (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website [www.dalyconstruction.co.uk] (the “Website”) and when you engage with our services. We comply with the applicable data protection laws in the UK and Ireland, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as well as the General Data Protection Regulation (EU GDPR) for our customers in Ireland.

1. Information We Collect

We may collect and process the following types of personal data about you:

Personal Identification Information: Name, address, phone number, email address, and other contact details.
Business Information: Information related to your business or employer, including company name and job title.
Financial Information: Payment details, including bank account numbers or credit/debit card details, if you purchase services from us.
Technical Information: IP address, browser type, and version, time zone settings, browser plug-in types, operating system, and platform, and other technology on the devices you use to access the Website.
Usage Information: Information about how you use our Website, products, and services.
Communication Data: Information included in emails, phone calls, or other communication methods with us.
Cookies and Tracking Data: Information collected through cookies and similar tracking technologies as described in our [Cookie Policy](link to cookie policy).

2. How We Use Your Personal Data

We may use your personal data for the following purposes:

Service Provision: To provide you with the construction services you have requested, including managing payments and processing transactions.
Customer Support: To respond to your queries, requests, or complaints and provide customer support.
Marketing: To provide you with information about our services, promotions, or news that may interest you. You may opt out of marketing communications at any time.
Improving Our Services: To analyze data and trends to improve our services, user experience, and website functionality.
Legal Compliance: To comply with our legal and regulatory obligations, including tax, auditing, and anti-fraud regulations.
Security: To protect the security of our systems and prevent fraud.

3. Legal Basis for Processing

We rely on the following legal bases for processing your personal data:

Contractual Obligation: When processing is necessary for the performance of a contract with you or to take steps prior to entering into a contract.
Legal Obligation: When we need to comply with a legal or regulatory obligation.
Legitimate Interests: When processing is necessary for our legitimate business interests, provided that these interests are not overridden by your data protection rights.
Consent: Where you have given explicit consent for specific purposes, such as receiving marketing communications.

4. How We Share Your Data

We may share your personal data with the following categories of recipients:

Service Providers: Third-party service providers who assist us with IT services, payment processing, customer relationship management, and marketing.
Business Partners: Trusted business partners in connection with providing our services to you.
Legal and Regulatory Authorities: If required by law or for the purposes of legal proceedings or regulatory requirements.
Professional Advisers: Accountants, auditors, lawyers, and other professional advisers.
Third Parties in Business Transfers: In the event of a merger, acquisition, or sale of assets, we may share your data with the other parties involved in the transaction.

5. Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse. These measures include encryption, secure servers, and access controls.

However, please note that no method of transmission over the internet is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Business Transactions: Data related to business transactions may be kept for up to 7 years to comply with tax and accounting laws.
Marketing: We will retain your contact details for as long as you remain subscribed to our marketing communications. You can unsubscribe at any time.

7. Your Data Protection Rights

Under data protection laws, you have the following rights:

Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
Right to Erasure: You have the right to request that we delete your personal data in certain circumstances.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You have the right to request that we transfer your personal data to another organisation, or directly to you, in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal data where we are relying on legitimate interests as the legal basis.
Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.

If you wish to exercise any of these rights, please contact us at the contact details provided below. We will respond to your request within one month.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our Website to enhance your browsing experience and to collect data about how you use our site.

9. International Data Transfers

If we transfer your personal data outside of the UK or the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your data, in accordance with applicable data protection laws. This may include using Standard Contractual Clauses or ensuring that the recipient is part of an approved international data transfer framework.

10. Third-Party Websites

Our Website may contain links to third-party websites. Please note that this Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices or content of third parties. We recommend that you review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any changes will be posted on this page, and we will indicate the date of the most recent update at the top of this policy. We encourage you to review this page periodically for the latest information on our privacy practices.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Daly Construction Ltd
Email: contact@dalyconstruction.co.uk
Phone: +44 (0) 28 807 61613

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK or the Data Protection Commission (DPC) in Ireland if you believe that we have not complied with applicable data protection laws.